Privacy Policy

This notice sets out the information Gransino Casino may gather when you use our platform, the reasons we handle it, and the choices you keep over your own records.

Information we collect

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When you register and play at Gransino Casino we may record your name, contact details, date of birth, payment references, and the transactions you carry out.

We also capture technical details such as device type, browser version, approximate location, and login timestamps to keep your account secure and to diagnose faults.

How your information is used

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Your details allow us to run your account, process withdrawals and deposits, verify your identity, and meet the record-keeping duties tied to our licence.

We study anonymised, grouped statistics to understand which features players enjoy and where the service can improve. Any promotional email or notification is optional and can be switched off from your settings at any time.

Sharing and safeguards

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Gransino Casino discloses personal data only to trusted payment providers, identity-verification partners, and authorities where the law compels us to cooperate.

We apply encryption, access controls, and regular security reviews so that the people who touch your data are limited to those with a genuine operational need.

Retention and your rights

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Records are kept only for as long as licensing, anti-fraud, and accounting obligations require, after which they are securely erased or anonymised.

You may ask to see, correct, export, or delete the data we hold, and you may object to certain uses. We may request proof of identity before acting on any such request.

• Data protection contact reachable through the Gransino Casino support section
• Live chat and email help desk available inside your account dashboard

This overview is provided for guidance. The binding position is determined by applicable data-protection law, our licence conditions, and the records held by our service providers.