Terms and Conditions

These conditions govern how you may access and use Gransino Casino, outlining the duties of both the player and the operator.

Eligibility and your account

You must be of legal gambling age in your country of residence and permitted by local law to place wagers before opening a Gransino Casino account.

Each player may hold one account only, registered in their own true name. You are responsible for guarding your password and for every action taken through your login.

Deposits, wagering, and withdrawals

Funds must originate from a payment method held in your own name. We may ask for verification documents before approving a withdrawal in line with our licence.

Gransino Casino reserves the right to review activity that shows signs of collusion, fraud, or money laundering, and to withhold payouts connected to such activity while an investigation is completed.

Promotions and bonus play

Every offer carries its own qualifying terms, wagering multipliers, game restrictions, and expiry window, which are published alongside the promotion.

Creating duplicate accounts, abusing bonus mechanics, or exploiting a technical error may lead to the removal of the bonus, related winnings, and in serious cases the closure of the account.

Availability, liability, and disputes

Access to Gransino Casino may be interrupted by maintenance, security measures, third-party outages, or legal restrictions in certain territories.

Should a disagreement arise, you should first raise it with our support team; unresolved complaints follow the escalation route and timelines set out under our licensing framework and the law of your jurisdiction.

Official Gransino Casino support email and online help centre
The relevant gambling regulator or alternative dispute-resolution body where applicable

This page is a plain-language summary for convenience. The full legal terms, licensing rules, and jurisdiction-specific provisions take precedence in any conflict.